Manager Digital Financial Services – Mwanza Job Vacancy at KCB Bank Tanzania Job Summary: Drive the digital channels business in lake zone by establishing new business portfolio, relationship management and retention of KCB customers on digital channels. Job Details KEY RESPONSIBILITIES: • Responsible for retention of existing and recruitment of new customers (30% retention / 70% recruitment). • Recruitment of profitable new business and establish, manage, and develop long term, profitable relationships, ensuring the provision of first-class customer service and maximizing business opportunities to achieve key objectives and goals. • Manager digital financial services will take on the role and responsibilities of a Team Leader as well as carrying out normal DFS Activities and targets. • Identification of business opportunities and introduction of leads to the business team. • Manage daily attendance levels within the team in compliance with relevant HR policies, including management and approval of leave within the team. • Act as an enabler to digital financial services team, branch staff especially Relationship officers under supervision by providing them with tools and information to optimize sales. • Monitor sales performance on a daily, weekly, and monthly basis and provide results to Head of digital financial services. • Acts as an escalation point for queries that could not be resolved by the team. • Support handling of customer feedback and follow up to closure all disputes arising from DFS products. • Any other activity assigned by the line manager. Manager Digital Financial Services – Mwanza Job Vacancy at KCB Bank Tanzania MINIMUM POSITION QUALIFICATION AND REQUIREMENTS: • Bachelor in Business Administration, Economics /Finance or equivalent • Professional Qualification CPA / CPB • Master’s Degree in Business Administration is an Added Advantage • A minimum of 4 years’ experience Deadline: 2022-12-01 00:00:00 Recommended: Read our Job Tips Here to enhance your Application Check Out: Important Tips to use during a Job Search TAP / CLICK HERE TO APPLY NOW • Check Out More Bank Job Opportunities Here • View More Economist Jobs Here • View More Accounts & Finance Jobs Here • View More Job Vacancies in Mwanza Region HereManager Digital Financial Services – Mwanza Job Vacancy at KCB Bank Tanzania
Job Summary: Drive the digital channels business in lake zone by establishing new business portfolio, relationship management and retention of KCB customers on digital channels. Job Details KEY RESPONSIBILITIES: • Responsible for retention of existing and recruitment of new customers (30% retention / 70% recruitment). • Recruitment of profitable new business and establish, manage, and develop long term, profitable relationships, ensuring the provision of first-class customer service and maximizing business opportunities to achieve key objectives and goals. • Manager digital financial services will take on the role and responsibilities of a Team Leader as well as carrying out normal DFS Activities and targets. • Identification of business opportunities and introduction of leads to the business team. • Manage daily attendance levels within the team in compliance with relevant HR policies, including management and approval of leave within the team. • Act as an enabler to digital financial services team, branch staff especially Relationship officers under supervision by providing them with tools and information to optimize sales. • Monitor sales performance on a daily, weekly, and monthly basis and provide results to Head of digital financial services. • Acts as an escalation point for queries that could not be resolved by the team. • Support handling of customer feedback and follow up to closure all disputes arising from DFS products. • Any other activity assigned by the line manager. Manager Digital Financial Services – Mwanza Job Vacancy at KCB Bank Tanzania MINIMUM POSITION QUALIFICATION AND REQUIREMENTS: • Bachelor in Business Administration, Economics /Finance or equivalent • Professional Qualification CPA / CPB • Master’s Degree in Business Administration is an Added Advantage • A minimum of 4 years’ experience Deadline: 2022-12-01 00:00:00 Recommended: Read our Job Tips Here to enhance your Application Check Out: Important Tips to use during a Job Search TAP / CLICK HERE TO APPLY NOW • Check Out More Bank Job Opportunities Here • View More Economist Jobs Here • View More Accounts & Finance Jobs Here • View More Job Vacancies in Mwanza Region Here